20+ years of leadership and organisational transformation across Australia’s
most complex human service sectors.

20+ years of leadership and organisational transformation across Australia’s most complex human service sectors.

20+ years of leadership and organisational transformation across Australia’s most complex human service sectors.

We help purpose-driven organisations lead with clarity, design better systems,
and drive lasting impact - with strategic insight, trauma-informed practice, and cultural humility.

We help purpose-driven organisations lead with clarity, design better systems, and drive lasting impact—through strategic insight, trauma-informed practice, and cultural humility.

TRusted by

Why choose Ruqi?

Why choose Ruqi?

Why choose Ruqi?

A track record that speaks for itself.

A track record that speaks for itself.

Ruqi Consulting is led by Dr Shaymaa Elkadi GAICD, whose 20+ years of leadership in system reform blends strategy, cultural humility, and care.

With a deep understanding of the complexities faced by government and for-purpose organisations, Shaymaa has built a career on listening first - partnering with teams to co-design solutions that are both visionary and grounded.

Here’s how Shaymaa's leadership has helped organisations create meaningful, lasting transformation:

Here’s how Shaymaa’s leadership has helped organisations create meaningful, lasting transformation:

Here’s how Shaymaa's leadership has helped organisations create meaningful, lasting transformation:

  • Doubled annual access to post-release support

    Led the design and rollout of statewide reintegration reform for Justice, increasing annual access to post-release support services delivering tangible impact for people re-entering the community.

  • Scaled $150K concept program into $3.4M Intervention system

    Transformed a $150K concept into a $3.4M statewide initiative by designing and scaling Justice’s inaugural Intervention Management System - now adopted across the corrections service.

  • Secured $1M in annual mental health funding

    Successfully led a joint tender with MIND securing $1 million annually for the Greater Dandenong Mental Health and Wellbeing Local - enabling expanded culturally safe mental health service delivery in one of Victoria’s most underserved communities.

  • Delivered Victoria’s first Family Violence strategy in Corrections

    Developed and implemented the first system-wide Family Violence Strategy and intervention pathway within Justice - integrated this specialist pathway into core services.

  • Delivered $44M in accountable, high-impact programs

    Established performance frameworks and oversight mechanisms for $44M in funded programs - enhancing transparency, capability, and strategic alignment within Corrections service ecosystem.

  • Led Mental Health system redesign at Cohealth

    Devised a strategic transformation plan at Cohealth to enhance integration, service quality, and long-term sustainability across mental health and wellbeing programs.

  • Uplifted governance for Trauma-Informed Practice at Foundation House

    Led the design and implementation of enhanced quality governance systems at Foundation House to support integrated service delivery and trauma-informed practice.

Struggling to turn strategy into action? Let’s change that.

Struggling to turn strategy into action?
Let’s change that.

Struggling to turn strategy into action?

Let’s change that.

Our services

Our services

Our services

Nothing off-the-shelf.
Ruqi only offers tailored services that enable real transformation.

Nothing off-the-shelf.
Ruqi only offers tailored services that enable real transformation.

Real transformation doesn’t come from templates. Through deep sector experience, our tailored consulting services help purpose-driven organisations lead change that’s strategic, inclusive, and built to last.

Our values

Our values

Our values

We lead with how we work:
Impactful, values-driven practice.

We lead with how we work:
Impactful, values-driven practice.

What sets us apart is not just what we do—but how we do it: relationally, responsibly, and with a commitment to creating impact that is
both real and lasting.

What sets us apart is not just what we do—but how we do it: relationally, responsibly, and with a commitment to creating impact that is both real and lasting.

Led by Purpose

Every engagement is anchored in meaning. We focus on outcomes that align with our clients’ values and vision - creating impact that is strategic, measurable, and enduring.

Led by Purpose

Every engagement is anchored in meaning. We focus on outcomes that align with our clients’ values and vision - creating impact that is strategic, measurable, and enduring.

Led by Purpose

Every engagement is anchored in meaning. We focus on outcomes that align with our clients’ values and vision - creating impact that is strategic, measurable, and enduring.

Cultural Depth & Curiosity

We honour the richness of diverse perspectives. Cultural humility and curiosity are essential to how We lead, learn, support and grow.

Cultural Depth & Curiosity

We honour the richness of diverse perspectives. Cultural humility and curiosity are essential to how We lead, learn, support and grow.

Cultural Depth & Curiosity

We honour the richness of diverse perspectives. Cultural humility and curiosity are essential to how We lead, learn, support and grow.

Integrity in Aspiration

We support bold thinking and visionary change - anchored always in responsibility, respect, and ethical leadership.

Equity in Action

Equity is not a principle we admire from afar - it is a standard we hold ourselves in in every relationship we build and foster.

Accessible Excellence

We offer deep expertise without pretence - designing support that meets people and organisations where they are, making it grounded, respectful, and accessible.

Accessible Excellence

We offer deep expertise without pretence - designing support that meets people and organisations where they are, making it grounded, respectful, and accessible.

Accessible Excellence

We offer deep expertise without pretence - designing support that meets people and organisations where they are, making it grounded, respectful, and accessible.

Contribution in Practice

We believe in reciprocity, generosity, and giving back - sharing knowledge and influence to create broader, lasting value.

Contribution in Practice

We believe in reciprocity, generosity, and giving back - sharing knowledge and influence to create broader, lasting value.

Contribution in Practice

We believe in reciprocity, generosity, and giving back - sharing knowledge and influence to create broader, lasting value.

  • "One of the most impactful
    professional experiences I’ve had."

    I had the absolute privilege of participating in Trauma-Informed Leadership course delivered by Shaymaa and her team, and I can say without hesitation that it was one of the most impactful professional development experiences I’ve had. Shaymaa’s ability to create a safe, engaging, and reflective space was remarkable. The content was deeply insightful and clearly grounded in both research and lived experience, but what truly set it apart was the way Shaymaa encouraged her team to delivered it—with empathy, clarity, and authenticity.

    She brought a balance of depth and practicality that made complex topics accessible and immediately applicable to our leadership training and at the same time being respectful to individuals contexts. Her approach not only deepened my understanding of trauma-informed practices, but also inspired meaningful shifts in how I lead and support others. I left the course feeling empowered, more self-aware, and better equipped to lead with compassion and authenticity. Any organization or individual lucky enough to work with Shaymaa will be better for it.

    WM

  • "She brought an exceptional blend of expertise, professionalism, and warmth."

    Shaymas is one of the best facilitators I have encountered throughout my 30 years in healthcare. She was a lead facilitator in an 8-day Trauma-informed Leadership Program I attended in 2024 and was able to bring the content to life. She brought an exceptional blend of expertise, professionalism, authenticity, and warmth that was truly engaging to a group of 20 health industry leaders. Her facilitation style created a fun, safe, inclusive space where learning was made possible with the application of leadership theory, strategic planning, service design and transformation to real-life relatable experiences that resonated to both emerging and experienced leaders.

    I would wholeheartedly recommend and encourage any organisation seeking effective and meaningful leadership development and a healthy workplace culture to reach out to Shaayma. She is an experienced and engaging facilitator who has the ability to be supportive yet also challenge the status quo of a leadership group working in challenging and high demand work environments. She provided actionable insights that were transferable to the workplace setting, benefiting both me and my workforce.

    RT

  • "A transformational workshop for leaders in
    public mental health."

    This has been an amazing, transformation workshop for leaders or emerging leaders in public mental health care. I would highly recommend this program and wished had access to this program earlier on in my leadership journey. Thank you to all the facilitators and participants!

    Anonymous
  • "Instrumental in my personal
    and professional growth."

    From the outset, the leadership coaching provided by Shaymaa was instrumental in my personal and professional growth. Her tailored approach helped me to gain a deeper understanding of my leadership style and also equipped me with practical tools to effectively lead my team. The sessions were filled with insightful feedback and actionable strategies, which empowered me to enhance my decision-making skills and foster a more inclusive environment within my organization.

    NP
  • "Always puts people first."

    Dr Shaymaa Elkadi is a highly supportive professional and always puts people first and I am impressed with her ability to ask insightful questions of us as individuals and teams. I am happy to have had the opportunity to report to an Executive Director like Shaymaa who is also a leader, coach and mentor. Shaymaa would be a great asset to any organisation.

    Dr stephen weeding
    sessional lecturer (digital health) - Monash University
  • "A leader, not just a manager."

    I have had good fortune to work on an initiative, where Dr. Shaymaa was my key stakeholder. It was refreshing to work under the guidance of with someone like her, who is a leader (not to be confused with the term manager), someone who had clear vision of what was required, was decisive and would also empower her team to provide honest inputs.

    I hope I get another opportunity to work for and learn from Dr. Shaymaa.

    AMAN M.
    LEAD/SENIOR BUSINESS ANALYST
  • "A game-changer for our organisation."

    The strategic planning process facilitated by Shaymaa was a game-changer for our organization. Through collaborative workshops and targeted discussions, we were able to articulate a clear vision and set measurable goals. Shayma's expertise in aligning our resources with our strategic objectives ensured that we not only had a roadmap for success but also a framework for monitoring progress. This process has instilled a renewed sense of purpose and direction.

    NP
  • "She applies a sharp mind with a warm, informal approach."

    Shaymaa, almost effortlessly, applies a strategic lens in her approach to business. She has a genuine interest in improving community health outcomes, especially for those who have traditionally been left behind.

    Not afraid to challenge the status quo, Shaymaa wields a sharp intellect with a warm, personable approach, whether that is within the leadership team, or drawing out opinions in a stakeholder forum or staff workshop. Her informal approach with people is in contrast to the precision thinking she applies to matters of governance and efficiency.

    Nadia Marsh
    Executive director at Eastern Melbourne PHN
  • "Always available and giving of her time to share her wisdom, provide support and empower others"

    Shaymaa has such a great strategic mind and is always available and giving of her time to share her wisdom, provide support and empower others. She has courage and determination, always focusing on the people at the heart of the organisation she serves.

    I am truly fortunate to have worked and learnt from her - thank you Shaymaa.

    Jo RYAN
    Director of Nursing at Forensicare
  • "A clear, strategic thinker with a with a strong passion for systems reform and social justice"

    Shaymaa is a skilled and transparent leader; a sharp, clear and strategic thinker, with a strong passion for systems reform and social justice. It's been a pleasure working with Shaymaa, learning from her, and benefiting from her personal support and availability. She will make an excellent contribution to any workplace and any team she's working with and leading.ST

    Shelley Turner
    Executive director, Hospital operations at foernsicare
  • "One of the most impactful
    professional experiences I’ve had."

    I had the absolute privilege of participating in Trauma-Informed Leadership course delivered by Shaymaa and her team, and I can say without hesitation that it was one of the most impactful professional development experiences I’ve had. Shaymaa’s ability to create a safe, engaging, and reflective space was remarkable. The content was deeply insightful and clearly grounded in both research and lived experience, but what truly set it apart was the way Shaymaa encouraged her team to delivered it—with empathy, clarity, and authenticity.

    She brought a balance of depth and practicality that made complex topics accessible and immediately applicable to our leadership training and at the same time being respectful to individuals contexts. Her approach not only deepened my understanding of trauma-informed practices, but also inspired meaningful shifts in how I lead and support others. I left the course feeling empowered, more self-aware, and better equipped to lead with compassion and authenticity. Any organization or individual lucky enough to work with Shaymaa will be better for it.

    WM

  • "She brought an exceptional blend of expertise, professionalism, and warmth."

    Shaymas is one of the best facilitators I have encountered throughout my 30 years in healthcare. She was a lead facilitator in an 8-day Trauma-informed Leadership Program I attended in 2024 and was able to bring the content to life. She brought an exceptional blend of expertise, professionalism, authenticity, and warmth that was truly engaging to a group of 20 health industry leaders. Her facilitation style created a fun, safe, inclusive space where learning was made possible with the application of leadership theory, strategic planning, service design and transformation to real-life relatable experiences that resonated to both emerging and experienced leaders.

    I would wholeheartedly recommend and encourage any organisation seeking effective and meaningful leadership development and a healthy workplace culture to reach out to Shaayma. She is an experienced and engaging facilitator who has the ability to be supportive yet also challenge the status quo of a leadership group working in challenging and high demand work environments. She provided actionable insights that were transferable to the workplace setting, benefiting both me and my workforce.

    RT

  • "A transformational workshop for leaders in
    public mental health."

    This has been an amazing, transformation workshop for leaders or emerging leaders in public mental health care. I would highly recommend this program and wished had access to this program earlier on in my leadership journey. Thank you to all the facilitators and participants!

    Anonymous
  • "Instrumental in my personal
    and professional growth."

    From the outset, the leadership coaching provided by Shaymaa was instrumental in my personal and professional growth. Her tailored approach helped me to gain a deeper understanding of my leadership style and also equipped me with practical tools to effectively lead my team. The sessions were filled with insightful feedback and actionable strategies, which empowered me to enhance my decision-making skills and foster a more inclusive environment within my organization.

    NP
  • "Always puts people first."

    Dr Shaymaa Elkadi is a highly supportive professional and always puts people first and I am impressed with her ability to ask insightful questions of us as individuals and teams. I am happy to have had the opportunity to report to an Executive Director like Shaymaa who is also a leader, coach and mentor. Shaymaa would be a great asset to any organisation.

    Dr stephen weeding
    sessional lecturer (digital health) - Monash University
  • "A leader, not just a manager."

    I have had good fortune to work on an initiative, where Dr. Shaymaa was my key stakeholder. It was refreshing to work under the guidance of with someone like her, who is a leader (not to be confused with the term manager), someone who had clear vision of what was required, was decisive and would also empower her team to provide honest inputs.

    I hope I get another opportunity to work for and learn from Dr. Shaymaa.

    AMAN M.
    LEAD/SENIOR BUSINESS ANALYST
  • "A game-changer for our organisation."

    The strategic planning process facilitated by Shaymaa was a game-changer for our organization. Through collaborative workshops and targeted discussions, we were able to articulate a clear vision and set measurable goals. Shayma's expertise in aligning our resources with our strategic objectives ensured that we not only had a roadmap for success but also a framework for monitoring progress. This process has instilled a renewed sense of purpose and direction.

    NP
  • "She applies a sharp mind with a warm, informal approach."

    Shaymaa, almost effortlessly, applies a strategic lens in her approach to business. She has a genuine interest in improving community health outcomes, especially for those who have traditionally been left behind.

    Not afraid to challenge the status quo, Shaymaa wields a sharp intellect with a warm, personable approach, whether that is within the leadership team, or drawing out opinions in a stakeholder forum or staff workshop. Her informal approach with people is in contrast to the precision thinking she applies to matters of governance and efficiency.

    Nadia Marsh
    Executive director at Eastern Melbourne PHN
  • "Always available and giving of her time to share her wisdom, provide support and empower others"

    Shaymaa has such a great strategic mind and is always available and giving of her time to share her wisdom, provide support and empower others. She has courage and determination, always focusing on the people at the heart of the organisation she serves.

    I am truly fortunate to have worked and learnt from her - thank you Shaymaa.

    Jo RYAN
    Director of Nursing at Forensicare
  • "A clear, strategic thinker with a with a strong passion for systems reform and social justice"

    Shaymaa is a skilled and transparent leader; a sharp, clear and strategic thinker, with a strong passion for systems reform and social justice. It's been a pleasure working with Shaymaa, learning from her, and benefiting from her personal support and availability. She will make an excellent contribution to any workplace and any team she's working with and leading.ST

    Shelley Turner
    Executive director, Hospital operations at foernsicare

FAQ

Questions? Answers.

What kind of organisations does Ruqi Consulting work with?

What sets Ruqi Consulting apart from other consultancies?

How does Ruqi Consulting approach co-design and collaboration?

What services does Ruqi offer?

How do you ensure the work is sustainable after the engagement ends?

What is the first step in engaging Ruqi Consulting?

Can Ruqi support small organisations or those with limited budgets?

Where does Ruqi Consulting operate?

What are Leadership Programs, and how are they different from traditional leadership training?

Who are Leadership Programs best suited for?

FAQ

Questions? Answers.

What kind of organisations does Ruqi Consulting work with?

What sets Ruqi Consulting apart from other consultancies?

How does Ruqi Consulting approach co-design and collaboration?

What services does Ruqi offer?

How do you ensure the work is sustainable after the engagement ends?

What is the first step in engaging Ruqi Consulting?

Can Ruqi support small organisations or those with limited budgets?

Where does Ruqi Consulting operate?

What are Leadership Programs, and how are they different from traditional leadership training?

Who are Leadership Programs best suited for?

FAQ

Questions? Answers.

What kind of organisations does Ruqi Consulting work with?

What sets Ruqi Consulting apart from other consultancies?

How does Ruqi Consulting approach co-design and collaboration?

What services does Ruqi offer?

How do you ensure the work is sustainable after the engagement ends?

What is the first step in engaging Ruqi Consulting?

Can Ruqi support small organisations or those with limited budgets?

Where does Ruqi Consulting operate?

What are Leadership Programs, and how are they different from traditional leadership training?

Who are Leadership Programs best suited for?

Ready to lead change that lasts? Let’s talk.

Book a free consultation to explore how we can support your leadership goals.

Ready to lead change that lasts? Let’s talk.

Ready to lead change that lasts?
Let’s talk.